The diverse experiences of my career to date — both in industry and academia — have influenced my development of a design perspective that is:
<aside> 🤝 Collaborative + communicative Designers’ ability to develop and communicate subject matter expertise contributes to effectively mediating collaborative processes.
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<aside> ⚙ Flexible + responsive There’s no single perfect response to a design challenge. Conceptual design frameworks can produce a range of successful design outputs.
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<aside> 👁️ Visionary An innovation-driven mindset lets designers maintain a preferred long-term vision while acknowledging short-term requirements.
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<aside> ❓ Critical Design isn’t just about solving problems — it’s also about asking questions in more meaningful and insightful ways.
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<aside> 👤 People-oriented Empathic design approaches cultivate respect for users and other stakeholders — including those that may not yet exist.
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<aside> 🧠 Well-informed Design decisions are best made when supported by research — whether fundamental, applied, user, or usability-focused.
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Epsilon (part of Publicis Groupe) Boston, Massachusetts (2017 – present)
I lead half of the user experience / service design, as well as all user experience research, efforts of the product design team at Epsilon. I am responsible for driving user-focused strategic innovation across a Epsilon PeopleCloud, a SaaS product suite that empowers Publicis Groupe agencies and clients to access, analyze, and visualize the data that informs their marketing, advertising, business transformation, and customer relationship management approaches.
Northeastern University Boston, Massachusetts (2019 – present)
Design and Visual Analytics
Boston University Boston, Massachusetts (2016 – 2018)
Graphic Design
University of Illinois at Urbana-Champaign Champaign-Urbana, Illinois (2011 – 2016)